If you're using Microsoft Outlook for email, you might occasionally find that legitimate emails from known contacts or organizations are mistakenly sent to your Junk Email folder. To ensure that emails from a particular sender or domain are always delivered to your inbox, you can add them to your Trusted Senders list. This guide will walk you through the process of adding a user or domain to your Trusted Senders list in Outlook.

Step-by-Step Instructions

1. Open Outlook:

• Start by opening your Microsoft Outlook application.

2. Navigate to Your Inbox:

• Once Outlook is open, go to your Inbox where you can see the list of emails.

3. Right-Click on the Email:

• Locate an email from the sender or domain you want to trust.
• Right-click on the email to open a context menu.

4. Choose "Junk" from the Context Menu:

• In the context menu that appears, hover over or select the "Junk" option. This will bring up another sub-menu.

5. Select "Never Block Sender":

• From the sub-menu under "Junk," click on "Never Block Sender." This will add the specific sender’s email address to your Trusted Senders list.

Alternatively, if you want to ensure that all emails from a specific domain (e.g., @example.com) are trusted, you can select "Never Block Sender's Domain." This option ensures that any email coming from that domain will not be sent to your Junk Email folder.

6. Confirmation:

• After you select one of the above options, Outlook will confirm that the sender or domain has been added to your Trusted Senders list.

7. Done:

• Once you see the confirmation message, you're all set! Emails from the sender or domain you just added will now bypass the Junk Email folder and go straight to your inbox.

Additional Tips

• Review Your Junk Email Settings: It's a good idea to periodically review your Junk Email settings to ensure that legitimate senders are not being blocked. You can access these settings by navigating to the "Junk Email Options" under the "Junk" menu.

• Safe Senders and Blocked Senders: In the "Junk Email Options" dialog box, you can manage both your Safe Senders (Trusted) and Blocked Senders lists. Here, you can manually add or remove senders and domains from these lists.

• Consider Using Rules: For more advanced email management, consider setting up rules in Outlook that automatically categorize or move emails based on certain criteria, such as the sender’s address or domain.

By following these steps, you can ensure that important emails from trusted senders and domains are always delivered to your inbox, helping you stay organized and ensuring that you don't miss critical communications.

If you have any questions or need further assistance, don't hesitate to contact our support team at Strategic IT Services. We're here to help you make the most out of your email and communication tools!